ticket-analysis
Here are 8 public repositories matching this topic...
LLM-powered support ticket analyzer with FastAPI, OpenRouter, SQLite, validated structured output, vanilla JavaScript, tests and Docker.
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Jul 12, 2026 - Python
AI-powered support ticket analysis lab using CrewAI, OpenAI, Gemini and Groq for CX insights, triage and reporting.
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Jun 4, 2026 - Python
CLI tool to extract Freshdesk tickets, analyze patterns with local LLMs (Ollama), and generate actionable Excel reports with ticket IDs.
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Jan 14, 2026 - Python
Local-first support ticket analysis and intelligence workbench
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Sep 7, 2026 - Python
AI/ML capstone analyzing historical help-desk resolution times against priority-based SLA references and forecasting daily ticket volumes over 7- and 30-day horizons. Includes model comparisons, explainability, responsible AI analysis, MLflow tracking and a local FastAPI proof of concept.
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Oct 2, 2026 - Jupyter Notebook
AI prototype that detects emerging support ticket trends and drafts reviewable Product and Engineering escalations.
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Jul 29, 2026 - Python
Interactive Power BI dashboard for technical support ticket analysis, SLA tracking, ticket trends, and support performance monitoring.
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Oct 17, 2026
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