fivetran-avinash · Oct 26, 2026 · Oct 22, 2026 · Oct 23, 2026 · Oct 24, 2026 · Oct 26, 2026
diff --git a/.changes/1.8.0.yml b/.changes/1.8.0.yml
@@ -0,0 +1,35 @@
+version: 1.8.0
+pr_number: 89
+schema_data_changes:
+  entries:
+  - models:
+    - '`intercom__conversation_enhanced`'
+    - '`intercom__conversation_metrics`'
+    - '`stg_intercom__conversation_history`'
+    change_type: Removed field/model
+    old: '`assignee_type` / `conversation_assignee_type`'
+    is_breaking: true
+    notes: Removes the deprecated field. Use `is_assignee_admin` instead.
+  - models:
+    - '`intercom__contact_enhanced`'
+    - '`stg_intercom__contact_history`'
+    change_type: Changed data type
+    old: '`admin_id` is an integer'
+    new: '`admin_id` is a string'
+    is_breaking: true
+    notes: Intercom API sends the contact `owner_id` as a string, and we populate
+      `admin_id` from it.
+  - models:
+    - '`stg_intercom__article_history`'
+    change_type: Deprecated field
+    old: '`parent_type`'
+    new: Field now marked as deprecated.
+    is_breaking: false
+    notes: Intercom API v2.16 no longer returns article `parent_type`, and Fivetran
+      removes the column from the `article_history` source table. The field returns
+      null once the source column is gone. We plan to remove it in a future release.
+under_the_hood:
+- description: Converts `assignee_id` from `0` to null in `stg_intercom__conversation_history`.
+    Intercom API updates return `0` for unassigned conversations, so this keeps unassigned
+    conversations null in the staging and end models, as before.
+date: '2026-10-26'
diff --git a/CHANGELOG.md b/CHANGELOG.md
@@ -1,3 +1,19 @@
+# dbt_intercom v1.8.0
+
+[PR #89](https://github.com/fivetran/dbt_intercom/pull/89) includes the following updates:
+
+## Schema/Data Change
+**3 total changes • 2 possible breaking changes**
+
+| Data Model(s) | Change type | Old | New | Notes |
+| ------------- | ----------- | --- | --- | ----- |
+| `intercom__conversation_enhanced`<br>`intercom__conversation_metrics`<br>`stg_intercom__conversation_history`<br>(Breaking) | Removed field/model | `assignee_type` / `conversation_assignee_type` |  | Removes the deprecated field. Use `is_assignee_admin` instead. |
+| `intercom__contact_enhanced`<br>`stg_intercom__contact_history`<br>(Breaking) | Changed data type | `admin_id` is an integer | `admin_id` is a string | Intercom API sends the contact `owner_id` as a string, and we populate `admin_id` from it. |
+| `stg_intercom__article_history` | Deprecated field | `parent_type` | Field now marked as deprecated. | Intercom API v2.16 no longer returns article `parent_type`, and Fivetran removes the column from the `article_history` source table. The field returns null once the source column is gone. We plan to remove it in a future release. |
+
+## Under the Hood
+- Converts `assignee_id` from `0` to null in `stg_intercom__conversation_history`. Intercom API updates return `0` for unassigned conversations, so this keeps unassigned conversations null in the staging and end models, as before.
+
 # dbt_intercom v1.7.1
 
 [PR #87](https://github.com/fivetran/dbt_intercom/pull/87) includes the following updates:

diff --git a/README.md b/README.md
@@ -68,7 +68,7 @@ Include the following intercom package version in your `packages.yml` file:
 ```yaml
 packages:
   - package: fivetran/intercom
-    version: [">=1.7.0", "<1.8.0"]
+    version: [">=1.8.0", "<1.9.0"]
 ```
 ### Define database and schema variables
 #### Option A: Single connection

diff --git a/dbt_project.yml b/dbt_project.yml
@@ -1,6 +1,6 @@
 config-version: 2
 name: 'intercom'
-version: '1.7.1'
+version: '1.8.0'
 require-dbt-version: [">=1.3.0", "<3.0.0"]
 models:
   intercom:

diff --git a/docs/catalog.json b/docs/catalog.json
diff --git a/docs/manifest.json b/docs/manifest.json
diff --git a/integration_tests/dbt_project.yml b/integration_tests/dbt_project.yml
@@ -1,5 +1,5 @@
 name: 'intercom_integration_tests'
-version: '1.7.1'
+version: '1.8.0'
 profile: 'integration_tests'
 config-version: 2
 
@@ -109,6 +109,7 @@ seeds:
     contact_history_data:
       +column_types:
         created_at: timestamp
+        admin_id: "{{ 'varchar(100)'  if target.type in ('redshift', 'postgres') else 'string'}}"
         signed_up_at: timestamp
         last_replied_at: timestamp
         last_contacted_at: timestamp

diff --git a/integration_tests/requirements.txt b/integration_tests/requirements.txt
diff --git a/integration_tests/seeds/article_history_data.csv b/integration_tests/seeds/article_history_data.csv
@@ -1,5 +1,5 @@
 id,collection_id,section_id,author_id,title,description,body,url,type,state,parent_type,default_locale,workspace_id,statistics_type,statistics_views,statistics_conversations,statistics_reactions,statistics_happy_reaction_percentage,statistics_neutral_reaction_percentage,statistics_sad_reaction_percentage,created_at,updated_at,_fivetran_active,_fivetran_start,_fivetran_end,_fivetran_synced
-article_001,collection_001,,4077639,Getting Started Guide,A comprehensive guide to getting started,<p>Welcome to our getting started guide...</p>,https://help.example.com/articles/getting-started,article,published,collection,en,ws_001,article_statistics,150,5,20,0.8,0.15,0.05,2023-01-15 10:00:00,2023-06-20 14:30:00,true,2023-01-15 10:00:00,,2023-06-20 15:00:00
-article_002,collection_001,,4079659,FAQ - Common Questions,Frequently asked questions,<p>Here are answers to common questions...</p>,https://help.example.com/articles/faq,article,published,collection,en,ws_001,article_statistics,300,12,45,0.75,0.2,0.05,2023-02-01 09:00:00,2023-07-10 11:00:00,true,2023-02-01 09:00:00,,2023-07-10 12:00:00
-article_003,collection_002,section_001,4077640,API Reference,Complete API documentation,<p>This document covers our REST API...</p>,https://help.example.com/articles/api-reference,article,published,section,en,ws_001,article_statistics,500,3,30,0.9,0.08,0.02,2023-03-10 08:00:00,2023-08-15 16:45:00,true,2023-03-10 08:00:00,,2023-08-15 17:00:00
-article_004,collection_002,,4077639,Troubleshooting Guide,How to resolve common issues,<p>If you encounter problems...</p>,https://help.example.com/articles/troubleshooting,article,draft,collection,en,ws_001,article_statistics,50,1,5,0.6,0.3,0.1,2023-04-20 13:00:00,2023-09-01 10:00:00,true,2023-04-20 13:00:00,,2023-09-01 11:00:00
+article_001,collection_001,,4077639,Getting Started Guide,A comprehensive guide to getting started,<p>Welcome to our getting started guide...</p>,https://help.example.com/articles/getting-started,article,published,,en,ws_001,article_statistics,150,5,20,0.8,0.15,0.05,2023-01-15 10:00:00,2023-06-20 14:30:00,true,2023-01-15 10:00:00,,2023-06-20 15:00:00
+article_002,collection_001,,4079659,FAQ - Common Questions,Frequently asked questions,<p>Here are answers to common questions...</p>,https://help.example.com/articles/faq,article,published,,en,ws_001,article_statistics,300,12,45,0.75,0.2,0.05,2023-02-01 09:00:00,2023-07-10 11:00:00,true,2023-02-01 09:00:00,,2023-07-10 12:00:00
+article_003,collection_002,section_001,4077640,API Reference,Complete API documentation,<p>This document covers our REST API...</p>,https://help.example.com/articles/api-reference,article,published,,en,ws_001,article_statistics,500,3,30,0.9,0.08,0.02,2023-03-10 08:00:00,2023-08-15 16:45:00,true,2023-03-10 08:00:00,,2023-08-15 17:00:00
+article_004,collection_002,,4077639,Troubleshooting Guide,How to resolve common issues,<p>If you encounter problems...</p>,https://help.example.com/articles/troubleshooting,article,draft,,en,ws_001,article_statistics,50,1,5,0.6,0.3,0.1,2023-04-20 13:00:00,2023-09-01 10:00:00,true,2023-04-20 13:00:00,,2023-09-01 11:00:00
diff --git a/integration_tests/seeds/contact_history_data.csv b/integration_tests/seeds/contact_history_data.csv
@@ -1,10 +1,10 @@
 id,updated_at,_fivetran_active,_fivetran_synced,admin_id,android_app_name,android_app_version,android_device,android_last_seen_at,android_os_version,android_sdk_version,browser,browser_language,browser_version,created_at,custom_onboarding_step,custom_organisation_id,custom_organisation_name,external_id,has_hard_bounced,ios_app_name,ios_app_version,ios_device,ios_last_seen_at,ios_os_version,ios_sdk_version,language_override,last_contacted_at,last_email_clicked_at,last_email_opened_at,last_replied_at,last_seen_at,location_city,location_country,location_region,marked_email_as_spam,os,phone,role,signed_up_at,unsubscribed_from_emails,workspace_id,avatar,custom_job_title,email,name,_fivetran_start,_fivetran_end
-5f19187f9c0ca3ba4e5f85a4,2020-07-23 13:43:42,TRUE,2020-09-27 17:50:28.977,,,,,,,,,,,2020-07-23 04:56:31,,,,38562efa-c962-428b-a77a-6321b5370d73,FALSE,,,,,,,,2020-07-23 05:45:04,,,,,,,,FALSE,,,lead,,FALSE,otyeqd9q,,,XgyqsB0TWiMCtrwGLrqt0g==,zIM/kdIwgY0S3mi8OSjMHg==,2020-07-23 13:43:42,2020-07-23 13:43:42
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