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Why can't I comment on my own tickets? #3914
Description
Describe the bug
For example, #3911
Regression Issue
- Select this option if this issue appears to be a regression.
Expected Behavior
being able to post comments
Current Behavior
posting a comment fails with "There was a problem saving your comment. Please try again." in a pop up
Reproduction Steps
create a ticket
try comment on it
Possible Solution
?
Additional Information/Context
?
AWS CPP SDK version used
Compiler and Version used
Operating System and version
windows 11
Activity
sbiscigl commentedon Sep 2, 2026
im not sure, thats an issue with github that we cannot help with, there was another issue open that users have commented on as recently as today. try again from a fresh browser cache, different computer, or other common work arounds.
permissions wise, nothing has changed on our end and we value your feedback
sbiscigl commentedon Sep 2, 2026
i went through the repo configurations on our side and everything is as expected, nothing there that would affect commenting.
one thing i did not mention earlier, if the comment is long, github caps comment bodies at 65,536 characters and fails with that exact popup, so it is worth trimming it down or dropping the content in a gist.
otherwise, past the workarounds above, this is really one for https://support.github.com/, they can see things on their end that we have no visibility into. there is not much more we can do from here, so i am going to resolve this one.
github-actions commentedon Sep 2, 2026
This issue is now closed. Comments on closed issues are hard for our team to see.
If you need more assistance, please open a new issue that references this one.
chaiv15 commentedon Sep 4, 2026
testing comment