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PhantomOSG-25/README.md

Michael B. Wood

Computer Science Graduate | Application Support | Technical Support | Product Support | Manual QA | Systems Analysis

I am a Computer Science graduate with a Software Engineering concentration from Southern New Hampshire University, currently pursuing an M.S. in Artificial Intelligence.

I am targeting my first professional technology role in application support, technical support, product support, manual QA/software testing, systems analysis, and implementation-oriented work. My academic and project work includes software testing, REST APIs, databases, requirements analysis, application troubleshooting, systems design, and technical documentation.

Before transitioning into technology, I built extensive professional experience in field service, customer-facing work, logistics, construction, and business ownership. That background strengthened the same habits I bring to technical work: understand the problem, communicate clearly, troubleshoot methodically, document findings, verify results, escalate when needed, and follow issues through to resolution.

Featured Projects

Project What it demonstrates Academic / Project Technologies
GameAuth Platform Service REST service behavior, authorization, health checks, validation, support documentation, troubleshooting guidance, and automated verification Java, Dropwizard, Maven, REST APIs
Java Service Validation and Testing Requirements-based testing, boundary and negative cases, defect investigation, regression testing, coverage measurement, and CI quality gates Java, JUnit 5, Maven, JaCoCo, GitHub Actions
DriverPass System Analysis and Design Stakeholder requirements, functional and nonfunctional requirements, UML, traceability, security considerations, and acceptance criteria Systems Analysis, UML, Requirements Analysis
Animal Rescue Operations Dashboard CRUD operations, database-backed application behavior, validation, filtering, automated testing, and troubleshooting Python, MongoDB, PyMongo, Dash

Technical Foundation

  • Troubleshooting / support: issue diagnosis, root-cause reasoning, customer communication, technical documentation, validation, and escalation
  • Testing / verification: manual testing concepts, boundary and negative testing, regression testing, unit testing, defect investigation, JUnit 5, and coverage analysis
  • Applications / data: REST APIs, SQL, MongoDB, MySQL, database-backed application behavior, and client/server concepts
  • Programming / tools: Java, Python, Git/GitHub, Maven, JaCoCo, and GitHub Actions
  • Systems / analysis: requirements analysis, UML, SDLC, Agile/Scrum, systems analysis, and secure-coding fundamentals

Current Direction

  • B.S. Computer Science, Software Engineering concentration — conferred September 1, 2026
  • M.S. Artificial Intelligence — in progress at Southern New Hampshire University
  • Current coursework includes AI Principles and Applications and Operating Systems Principles
  • Seeking entry-level opportunities in application support, technical support, product support, manual QA/software testing, systems analysis, and related technical roles
  • Open to remote, hybrid, and on-site opportunities; relocation considered for the right role

Connect

Pinned Loading

  1. CS-320-Software-Test-Automation CS-320-Software-Test-Automation Public

    Java 17 contact, task, and appointment services demonstrating input validation, boundary testing, and JUnit 5 automation.

    Java

  2. CS-230-Operating-Platforms CS-230-Operating-Platforms Public

    Java/Dropwizard REST service demonstrating authentication, authorization, validation, health checks, automated testing, and support documentation.

    Java

  3. animal-rescue-dashboard animal-rescue-dashboard Public

    Python and MongoDB animal-rescue dashboard with a reusable CRUD layer, secure configuration, filtering logic, and automated tests.

    Python

  4. CS-255-System-Analysis-and-Design CS-255-System-Analysis-and-Design Public

    DriverPass systems-analysis case study covering requirements, UML, traceability, role-based access, workflows, and acceptance criteria.

  5. CS-405-Secure-Coding CS-405-Secure-Coding Public

    Secure coding, vulnerability analysis, unit testing, static analysis, and security policy development completed in CS-405 Secure Coding.

    C++

  6. CS-465-Full-Stack-Development CS-465-Full-Stack-Development Public

    Full stack web development with HTML, CSS, JavaScript, and frameworks like Angular or React, plus back-end skills using Node.js and MySQL. It covers RESTful APIs, Git, and Agile methods, with a cap…

    JavaScript